The 2020 Global Cultural Tourism and Accommodation Expo was held, and the coffee robot pointed out a

The 2020 Global Cultural Tourism and Accommodation Expo was held, and coffee robots pointed out the new direction of intelligent use of the industry. From November 27th to 29th, the 2020 Global Cultural Tourism and Accommodation Industry Expo was held in the Shanghai World Trade Exhibition Hall. The expo included product display, buyer invitation, academic Communication, policy interpretation, and project docking receive the final transaction, provide exhibitors with one-chain services, and provide a professional platform for visitors to see the world's top cultural tourism in one stop.


As 2020 is drawing to a close, the nationwide epidemic has basically eased, and the cultural, tourism and accommodation industry has gradually recovered. According to the 'White Paper on China's Cultural Tourism Accommodation Industry 2020' released in May this year, in the face of the new crown pneumonia epidemic, international brand hotels and domestic chain brand hotels rely on mature operating experience and strong manpower and resources in emergencies. Supported by technology and standardized operating procedures, the ability to resist risks has been significantly enhanced. In contrast, individual hotels are small in size, have unstable customer groups, and have poor anti-risk capabilities, and are more affected by the epidemic.

The epidemic has aggravated the operating pressure of the accommodation industry, and triggered the industry to think about how to further reduce operating costs, and the promotion of digital management is considered a feasible path. Through digital application and development, the degree of intelligent, online, and unmanned customer service of accommodation companies will be greatly enhanced.

The reporters of the Global Suspension Expo saw a “COFE+ Robot Coffee Kiosk” known as the “drop” of a cup of robot coffee in the world, which attracted the attention of the audience.


According to the COFE+ on-site staff, COFE+ is an unmanned coffee shop in the true sense of the world. It uses robots to use fresh milk and fresh ice, and the cups are freshly ground coffee. There are more than 50 kinds of coffee and non-coffee flavors in the robot coffee kiosk. There are 12 kinds of syrups, 8 kinds of powder and 2 kinds of coffee beans that can be creatively combined, and the lid can be automatically buckled after being made. The robot coffee kiosk is fully automated and transparent from ordering to taking cups. It only takes 30 seconds to 1 minute to complete a cup of coffee, which is very fast and convenient.

At the same time, with the support of the Internet of Things and artificial intelligence technology, the COFE+ coffee robot is open 24 hours a day, 365 days a week. It can regularly clean and remove dust, intelligent high-temperature disinfection and disinfection. The whole process is automated, and it displays temperature, humidity and air index in real time. It has more advantages than traditional coffee shops. It can precisely control the time and angle, and always maintain a high level of action steadily to ensure the production of each cup of coffee, and the product quality is not inferior to the famous physical coffee shop.

A hotel owner at the scene told reporters: “The robot coffee kiosk is very convenient. All the instruments, equipment and tools needed in the physical coffee shop are in this robot coffee kiosk, and it is more powerful and smaller. If you can Setting up such a coffee kiosk in the reception area of the hotel, where consumers can enjoy freshly ground coffee 24 hours a day, will become a very attractive element in the hotel.'

“Our scenic spots have been closed during the epidemic and only opened for business in the middle of the year. However, consumers are still not very relieved about the dining in the scenic spots. If there is such a smart coffee kiosk that uses robots to make coffee throughout the process, I believe it will give everyone more peace of mind. Experience.” said an employee of a tourist attraction.


With the in-depth development of Internet technology, artificial intelligence, big data, and the Internet of Things will have more and more profound impacts on the cultural tourism and accommodation industry. From the front-end service automation and intelligence to the back-end information revolution and supply chain revolution, it will be To a certain extent, redefine the cultural tourism and accommodation industry. Coffee robots will allow robots to liberate human repetitive labor and help consumers achieve true quality parity. Applying coffee robots to hotels, scenic spots, transportation hubs...accelerating digital transformation will become a new direction for the high-quality development of cultural, tourism and accommodation enterprises.